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Senior Product Manager - TMS

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Job ID TREA-11792 City Los Angeles State California Exempt/Non Exempt Exempt Shift Day Work Schedule 8-5
Job Details:
The Senior Product Manager ("SPM") for Treasury Management Solutions is responsible for a portfolio of business services which serve small to medium to corporate size business market segments. The SPM seeks, defines, introduces, promotes and monitors products, services and functionalities that develop new client relationships, enhance existing ones and maximize returns. Core responsibilities include product strategy, product development, product management, product pricing, product positioning and product promotion, as well as compliance/risk management, vendor management, and product financials management. The SPM works with bank stakeholders, vendors and clients to continuously improve the product offering, servicing and analytics. The SPM ensures that TMS products compete effectively in the markets we serve; and creates client experiences that exceed the needs and expectations of the clients we serve
Responsibilities
  • Product Portfolio management: maintain and continuously improve a product portfolio that balances client value and cost; analyze and report on program performance to bank management.
  • Product strategy: develop strategic plans and business cases that promote new client acquisition and retention.
  • Product development: identify product opportunities based on strategic objectives, client needs and market analysis for all business market segments
  • Product management: monitor, track and evaluate existing products and product financials enhancing or eliminating as appropriate to improve performance, profitability and competitiveness.
  • Product pricing and positioning: develop pricing and positioning strategies to generate revenue, contribute to overall "brand" and differentiation, and extend relationship life.
  • Product marketing: develop information on product features, benefits, requirements, pricing and services, and plan campaigns with the marketing team.
  • Product knowledge: Maintains excellent knowledge of assigned TMS products (strategy, industry trends, competition, operations, regulations, compliance, etc.) and the product management function, along with strong understanding of the bank's entire portfolio of products, how they fit together, how strategically positioned and sold.
  • Client relationship support: works directly with clients in partnership with Sales teams in order to fully understand clients, client users and their needs, provide advisory services and gather product feedback.
  • Quality control: Accountable for appropriate quality controls for the products delivered, the service and support of the products and their operational processes.
  • Vendor management: manage vendor service quality, costs and capacity to maximize client satisfaction, retention and profitability.
  • Compliance: identify, communicate and coordinate efforts to mitigate product risk and ensure regulatory compliance.
  • Provides business direction to junior Product Managers and can be responsible for prioritizing and coordinating their work
Basic Qualifications
  • *Minimum 7 years of experience in product management, project management, financial management and/or vendor management
  • *Minimum of 5 years of experience managing medium to large product projects required
  • *Bachelor's degree required (Master's Degree In Business preferred)

Skills and Knowledge
  • Preferred candidate will be skilled in matrix and project management, macro and micro level thinking and analysis.
  • Demonstrated experience leading and delivering concurrent projects as part of a cross-functional team in a flat organization.
  • Demonstrated experience forecasting product revenues and costs, and managing a product portfolio profitably within competition and vendor constraints
  • Must have a working understanding of design thinking, agile development and how to enable products and services through digital channels (online, mobile, etc.)
  • Must have excellent communication skills, both written and spoken.
  • Must possess excellent public speaking and presentation skills.
  • Must be skilled with financial modeling and knowledgeable of financial concepts
  • Must have ability to communicate at a strategic level with senior management
  • Must have desire to maintain knowledge through industry networking, constant research and understanding of products.
  • Microsoft Office proficiency required: Outlook, Word, Excel, PowerPoint, and Visio
  • Experience with Agile platforms preferred: Jira, Confluence, and TFS preferred
  • Excellent organizational, problem solving, analytical, planning, and scheduling skills.
*Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications.
City National Bank is an Equal Opportunity/Affirmative Action Employer, Minorities/Females/Individuals with Disabilities/Veterans
Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications
required of employees assigned to this job.
Note: Candidates should be advised that City National Bank does not pay interviewee travel expenses or relocation expenses for candidates who are hired unless previously agreed.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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