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Private Banking Officer Sr II

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Job ID PB-12340 City Los Angeles State California Exempt/Non Exempt Exempt Shift Day Work Schedule M-F, 8-5
Job Details:
WHAT IS THE OPPORTUNITY?
Provides day-to-day servicing for clients in the Co-Invest* portfolio, relieving Client Managers and/or Private Bankers from performing account specific operational responsibilities. Resolves client inquiries/complaints by assessing deposit and loan portfolio and client needs. Works directly with clients and/or their representatives in all areas of deposit and loan operations (e.g., wires, new deposit accounts, checking and savings account activity, loan payments, advances, etc.). Provides clients with accurate, timely and extensive information to ensure quality service and client retention. Oversees the risk associated with the operational aspects of client servicing and transaction processing for the portfolio supported. *Co-invest is a leverage program offered to the partners and employees of asset management firms to allow them to participate as an investor in their firms' funds without liquidating their existing financial profile

Private Banking Division
As a member of City National's Private Banking group, you will help deliver tailored financial solutions to high- and ultra-high-net-worth families, select professional services firms and select nonprofits. Exceptional, customized service and integrated solutions and strategies, investment management, trust and wealth planning set this team apart.

WHAT WILL YOU DO?
  • Coordinate and facilitate the opening of all new deposit accounts for participants in new Co-Invest programs, which can range from 4 - 100+ new accounts at one time.
  • Perform deposit operations-related activities within the department. Review and process deposits. Prepare and approve (within authority) outgoing wire transfers. Initiate debit and credit entries to checking/saving accounts for transfers, address changes, etc.
  • Review deposits and either approve, decline, or place holds on immediate credit based on knowledge of clientele, account balance, account history and other related factors, within delegated authority. Process/approve transfers, overdrafts, and waivers of fees, within specified authority limit.
  • Maintain up-to-date knowledge of account activity by reviewing various reports (e.g., overdraft reports, large item reports, UCF, New Accounts reports, PB ad hoc reports, etc.) on a daily basis. Identify potential problems with the deposit portfolio, cash collateral, international exposure, etc. and take appropriate action necessary to avoid financial loss to the Bank.
  • Perform loan operations-related activities within the department. Drawdowns and loan payments, distribution of quarterly loan statements, collection of past due interest, etc. and works with the PB Credit Team and client team, as appropriate.
  • Coordinate opening of all new FX accounts with CONA and the International Dept. and manage the quarterly FX LIBOR rollovers.
  • Ensure early identification and proper escalation of potential risk to appropriate level of authority.
  • Complete KYCs for new clients/entities/deposit and loans accounts.
  • Approve items from Banking Offices, EIP, Non Post, etc.
  • Maintain and update various Bank wide and ad hoc reports such as DARS, Co-Invest Database, etc.
  • Coordinate all deposit operations and treasury management set up, i.e. special statement handling, CD ROMs, etc.
  • Work on design and process improvement to service and track Co-Invest portfolio.
  • Work on special projects related to servicing the Co-Invest portfolio.
  • Act as primary liaison between the client and/or their representatives in all areas of the Bank. Perform follow- up with all client requests to ensure completion and satisfaction.
  • Resolve client inquiries and complaints and take appropriate action to prevent future problems. Contact clients regarding overdrafts, past due loan payments (or other related problems) and perform follow-up necessary to resolve the situation. Determine appropriate method of approach.
  • Partner with the Credit Officer(s) and Client Manager/Private Banker to ensure all aspects of service are addressed and handled appropriately.
  • Partner with colleagues in both Specialty Banking and Private Banking Operations while serving clients with split relationships.


WHAT DO YOU NEED TO SUCCEED

Must-Have*

  • Solid knowledge of all phases of deposit and loan operations (e.g., collateral lines, loans, new accounts, loan payments, statement handling, wires).
  • Excellent risk management knowledge.
  • Strong interpersonal, verbal and written communication skills in order to effectively interact with clients and Bank colleagues at all levels.
  • Excellent analytical skills.
  • Strong Microsoft Office Suite skills (e.g., Word, Excel, Outlook).


Skills and Knowledge

  • Minimum 7 years of experience in client service, banking operations and/or Private Banking relationship management support required.
  • Minimum 5 years of experience in a banking or financial services environment required
  • Minimum 5 years of experience with bank products and services (e.g. deposits, consumer loans, cash management, international, etc.) required.
  • Bachelor's Degree preferred.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
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#CA-IR
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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