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Mortgage Support Specialist I

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Job ID RLD-11710 City Los Angeles State California Exempt/Non Exempt Non-Exempt Shift Day Work Schedule M-F, 8-5
Job Details:

The Mortgage Support Specialist is responsible for providing support to various production teams within the Residential Lending Department.


  • Receives and uploads conditions/documents pertaining to loans.
  • Initiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment, etc.
  • Send various letters to clients to ensure City National Bank remains in compliance with all federal, state, and local regulations.
  • Review and approve title commitments and ensure they meet City National Bank's requirements.
  • Ensure hazard and flood policies are acceptable and meet City National Bank's requirements.
  • Review and clear conditions within authority.
  • Obtain project approval for various condo and co-op projects.
  • Perform routine data entry and validation tasks.
  • Other duties as/or assigned by management.
Basic Qualifications
  • *High school diploma or general education degree (GED) required.
  • *Minimum 1 year of MS Office experience
  • *Minimum 1 year of administrative/office clerk experience

Job Skills & Knowledge

  • Ability to identify and resolve problems in a timely manner.
  • Strong attention to detail and accuracy.
  • Ability to maintain high levels of performance, especially in stressful situations.
  • Excellent written and verbal skills.
  • Excellent organizational skills.
  • Proficient PC skills, including Microsoft Office and Loan Origination systems

*Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications.

City National Bank is an Equal Opportunity/Affirmative Action Employer, Minorities/Females/Individuals with Disabilities/Veterans

Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Note: Candidates should be advised that City National Bank does not pay interviewee travel expenses or relocation expenses for candidates who are hired unless previously agreed.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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  • Loan Processing/Servicing/Documentation, Los Angeles, California, United StatesRemove
  • Residential Lending, Los Angeles, California, United StatesRemove