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Business Manager Lead, Capital Markets

Job ID SPEC-16877 City Los Angeles State California Additional Location Exempt/Non Exempt Exempt Shift Day Work Schedule M-F, 8-5
Job Details:

Operations Manager to Business Manager Lead, Capital Markets


The Capital Markets Operations Manager is responsible for the overall management of the operational risk management and compliance functions for Syndications, Interest Rate Risk Management, Foreign Exchange, and International Banking and Trade Finance (including Supply Chain Finance). Works with the management team to incorporate operational integrity into all aspects of the Capital Markets unit delivery channel. Responsible for identifying, developing, and implementing pertinent and effective policies, procedures and operational improvements. Acts a primary liaison representing the Capital Markets units in all matters affecting operations, risk management and regulatory compliance. Serves as an escalation point as needed for operational, regulatory or risk issues and investigations. Complies fully with all bank operations policies and procedures as well as all regulatory requirements. (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)

Specialty Banking Division
As a member of the Specialty Banking group, you will help to bring extensive industry knowledge to commercial clients in specialized segments and deliver an unmatched level of service. Specialty Banking is comprised of several teams of experienced bankers with niche market knowledge and niche financial proficiency, promoting solutions rather than products.


  • Responsible for the operational management of the Capital Markets units.
  • Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure with specific emphasis on Heightened Standards requirements.
  • Act as primary liaison between Capital Markets teams and First and Second Line Risk Management for applicable risk categories (Operational, Credit, Compliance, Price, Strategic and Reputation Risk).
  • Identify, recommend and implement new processes, procedures and products to improve workflow and efficiency and to oversee or participate in operations development and improvement programs.
  • Create and facilitate changes by integrating new systems or processes with existing ones; measures results and identifies necessary corrective actions.
  • Manage the completion of annual Business Continuity Plan, Business Impact Analysis and testing.
  • Responsible for the Management of Business Unit Applications and the ongoing Access Management of critical systems.
  • Complete End of Day (EOD) reviews including confirming accuracy of trades, etc.
  • Manage Operational Loss reporting including settlement execution, unconfirmed trades, booking errors, etc.
  • Create and manage Certifications, Verifications, Review and conduct ongoing inspections of key activities performed within the Capital Markets teams.
  • Interface with foreign banks regarding compliance requests.
  • Assist RBC Model Risk for CNB FX model validations.
  • Conduct regular reviews of front office e-mails and Bloomberg chats.
  • Ensure compliance with Mandatory Absence Policy requirements.
  • Responsible for FINRA compliance requirements.
  • Assist in Vendor risk management, which includes ongoing annual and interim risk assessments as well as regular user access management.
  • Maintain professional, ethical, and courteous relationships with both internal colleagues and external customers
  • Complete required Bank training courses as required.
  • Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
  • All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.



  • Bachelor's Degree equivalent experience in business or accounting Or
  • Minimum 10 years of experience in the Banking industry
  • Minimum 2 years of experience working with Capital Markets units

Skills and Knowledge

  • Strong operational risk background.
  • Strong banking and/or capital markets background.
  • Strong interpersonal skills; ability to maintain cordial/professional relationships with clients/colleagues; collaborative team player
  • Ability to prioritize and complete multiple tasks within established time frames and with a focus on quality.
  • Ability to work collaboratively with peers, company managers, and clients in a team environment.
  • Excellent customer service skills (ability to interact with both external and internal customers).
  • Strong technical/systems skills.
  • Exceptional organizational, critical thinking, analytical and proactive problem solving skills with attention to detail.
Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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